
If your antivirus software has an email filtering function, the expected email may also be in the trash folder. You can usually find the spam folder in the left-hand corner of your screen when you open Gmail. Google’s automatic spam filter may have caught the email and moved it to this location. If you’re expecting an email from Google, be sure to check your spam folder. If you can receive emails from your computer, the issue likely lies with the other party. Send one email from your Gmail account, and another from a different email service such as Yahoo or Outlook. Sending an email is a great way to troubleshoot any issues you may be having. We recommend asking the sender to resend it to you in such cases. Your email client may not have been handled correctly if Google’s servers are temporarily unavailable.

Check Google’s workspace status to see if Gmail has been down recently or is currently down. Google servers can go down for maintenance or unexpected difficulties, although it is rare. Delete Large Or Unnecessary Files Or AttachmentsĨ Basic Troubleshooting Methods To Try 1.Ask an Admin to check the Google Console.
